Happy Medium logo

Happy Medium

Manager of Happy Experiences

Office – Des Moines, Iowa
Department Office
Employment Type Full-Time
Minimum Experience Entry-level

Happy Medium is a company comprised of creators, innovators, artists, storytellers, makers and leaders. While operating as a full-service interactive marketing firm, it also thrives on development of its own cutting-edge products and technology. We implement the same strategies for our clients that we do for ourselves. Happy Medium has had repeat appearances on the Inc. 5000 list, awarded to the fastest growing companies in the United States. It has also been awarded Best Workplace for Young Professionals by the Greater Des Moines Partnership, Business with a Bright Future by the Business Record, Best Social Media Company and much more. Company culture is priority to the agency which is demonstrated in the unique benefits, competitive pay and founding principles: Curiosity, Happiness, Integrity and Teamwork.

Happy Medium proudly supports an inclusive employee environment. We know that our clients are best supported when our team mates, regardless of race, gender, sexual orientation, age, religion or ability, are equally supported. We believe in opportunities for all. 


Happy Medium is seeking a Manager of Happy Experiences to be the smiling face our clients, team members and visitors see when they walk through our door. The Manager of Happy Experiences welcomes and directs visitors while maintaining a positive attitude in our fun and professional office. You’ll make sure our office is always looking sharp, that we’re ready for meetings with all our clients’ favorite things and that the phones are answered quickly and with an upbeat and cheerful attitude.


As the Manager of Happy Experiences at Happy Medium, you will be responsible for the following:

  • Greet and direct both visitors and team members with a welcoming attitude and a shining smile
  • Professionally and quickly answer and direct all incoming calls
  • Support internal departments with various tasks
  • Maintain a neat and clean reception area and meeting spaces at all times
  • Managing our physical office space including office maintenance, cleaning service and team member and visitor parking 
  • Ordering and maintaining office supplies and equipment 
  • Overseeing technology inventory and checkout process
  • Assisting with planning of office culture activities including birthday and anniversary celebrations and other office events


  • Bachelor’s degree preferred, but high school diploma accepted with some college or equivalent experience 
  • Exceptional customer service skills and professional phone manner
  • High attention to detail
  • Ability to work well under pressure and in a fast-paced environment
  • Proficiency in Microsoft Word, Excel and PowerPoint and Google docs


  • Competitive pay 
  • Graduated unlimited PTO
  • Paid holidays
  • Health, Dental and Vision Insurance Plans 
  • Free onsite parking 
  • 100% paid parental leave (including mothers, fathers and adoptive parents)



For more company information please visit: www.itsahappymedium.com and www.facebook.com/itsahappymedium.


Thank You
Your application was submitted successfully.
Apply for this Job
  • Location
    Des Moines, Iowa
  • Department
  • Employment Type
  • Minimum Experience
  • Powered by